Owner Rented Airbnb Against HOA Rules

I rented a condo in Miami for a few days. After coming back from dinner one night, security asked us if we were residents. We explained that we had rented a unit through Airbnb. Security then explained to us that it was against HOA rules to rent for anything less than 90 days and all tenants needed a full background screening.

Security then told us we could not go back in at all. Even after we explained that our luggage and dog were in the unit, they refused. Eventually they did let us through just to grab everything and leave. After talking with the owner, he promised us a full refund. The next day he reneged on the offer.

I then called Airbnb, explained the story, and provided them a copy of the HOA bylaws. The best they would offer was a refund for the booking fees and nothing else. The owner kept listing that same unit immediately afterwards. I really thought Airbnb would be a company that does legitimate business. Not only are they enabling scams but they are ruining residential communities throughout the world.

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