I booked with an Airbnb host going off the pictures. I arrived in LA and called to tell them I would be having dinner with a friend and would arrive late. They said that was not a problem.
After dinner I took an Uber to the location and called saying that I had arrived. They said they would be right down. I waited 15-20 minutes and finally a lady that actually looked homeless came out while on the phone and waved me to follow her.
We went through a broken gate and beat up door and entered the building in which the entrance was completely surrounded by trash on the floor. The air smelled like cigarettes and mildew. I walked further in and heard her on the phone saying she could not find a key for the room.
The place was a mess and gross. I felt so uncomfortable there. Especially with the virus all over.
She went off and told me to wait. I finally got tired of waiting, left, and got a hotel. I asked for a cancellation and refund and they refused.
I left a review and then they responded saying I was on drugs and that was not cool. I will be going after them legally. I have already hired a private investigator. I also emailed the CEO of Airbnb.