Illegal Airbnb Cost Me More Than $1000

Lesson learned: do not book an airbnb with a host who tells you to not tell anyone in their community that you are an Airbnb guest. I needed a pet-friendly Airbnb for two weeks because my house tested positive for black mold. I found a private room in an apartment. One of the house rules was not to mention that I was an Airbnb guest to anyone, but I didn’t really think anything of it at first.

I told the guard at the gate that I was an Airbnb guest, and he let me in. Apparently he was new and he did not know that the complex did not allow Airbnb guests. The host repeatedly told me to not tell anyone in the community, including maintenance or security that I was an Airbnb guest. I had already done that, and became nervous after the first night. I realized that what she was doing was illegal and that I could be kicked out.

She also didn’t like it when I asked her for her last name or to see her driver’s license, even though she asked for mine. She used a fake name on Airbnb. She was super shady and I could not trust her, so I packed up my things and left. I’m out over $1,000 and am staying in an expensive hotel. Airbnb has been dragging their heels and I can’t even get a straight answer on if I’m getting a refund.

I will take her to small claims court if she doesn’t give me my money back, or if Airbnb does not resolve this. It’s looking like the latter because they have taken over four days to resolve this and have not reached out to me.

Posted in Airbnb Guest Stories and tagged , , , , , .

One Comment

  1. Write that demand letter now, because I was in the same situation and did not get nearly as much refunded, and I am out $4,000. Air BNB took forever to refund me but not after I spent thousands on hotel rooms that they promised to reimburse. They took forever and promised a resolution. I moved across the country to take a job, and then I got the news that my superhost was hosting illegally. Get other arrangements, save your hotel receipts, and brace yourself for the inevitable; air bnb will not help you. Get ready to sue your host.

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