I booked with Airbnb only once, and will never do it again. It was in Tenerife, Los Cristianos, and my host was a complete psychopath. Having just escaped from another psychopath, which was the reason I left the country and traveled abroad, I was pretty overwhelmed. First of all, she lied about everything, was untrustworthy and pushy, and added hidden costs for everything. I kind of knew she was off from the first time she replied to my message when I was still in the booking process; I should have listened to my intuition.
After the first few days of my stay it became worse: she started harassing me in the apartment and sending random people to “check on me”, with the typical “I am worried about you” gaslighting. I was thinking “I am an adult on vacation and you’re not my mom. You aren’t worried – you’re a psychopath.”
I started feeling so unsafe I left after one and a half weeks. I paid for a month, so I called Airbnb. Customer service was of the same mentality, especially because I made the mistake of letting the host know I was about to contact them, and being a good psychopath, she called them first with some made up BS about me as if she were the victim. I never got any refund, and I had to find new accommodations by myself in a panic. I’ll stick with hotels from now on; those provide better quality service anyway, and they’re also safer and more trustworthy. When I’m in a hotel room alone I don’t feel like I’m exposed to a sick person with no help if things go south.