Airbnb From Hell: Unionville Nightmare

I am an international student and was bound to Airbnb due to the fact that I had paid long term fees and withdrawing would mean I would lose close to $2000. That’s a lot when converting into Indian Rupees for a guy who just got here. Now that the nightmare stay is over I can tell you safely that this is not where you want to live ever, for the following reasons:

I got in a few days later than my girlfriend and the first greeting I got when I arrived was the host telling me that my girlfriend had a lot of men in her room overnight in front of my friend who dropped me there. I was aware that her brother came to meet her and another aunt and uncle. They did not stay over. I don’t know how she can talk like that about another woman.

The host was super creepy. She kept micromanaging how much water we used in the kitchen, listened to and yelled at me about how much water I used while taking a bath, and argued with us everyday, telling us that she did not want us there. I take 5-minute baths literally and she had a problem with that too.

I was racially abused here by being asked how I have money to pay for the apartment because I’m an Indian. She used to tell us to not talk to her neighbors because they were jealous of her and when her neighbors spoke to us they told us that we needed to be careful. We didn’t know why they warned us at first but then we understood what they meant as the days followed.

All amenities that were mentioned as “provided” were not provided. She gave us one towel for two people. Luckily I had my own. No toilet paper, no bathroom amenities, no kitchen utensils, nothing. We had to get all of them on our own and they were used by other people living in the house too. She messaged me saying it was not her responsibility to provide them. I don’t know where that chocolate bowl picture on the profile is. Never saw it. Don’t expect anything of that sort, let alone a towel if you’re lucky.

There were dirty bedsheets and pillow covers that were on the bed and she conveniently blamed us for dirtying them when we arrived. We didn’t argue because of the irritation, bought her a new bedsheet and pillow cover and she didn’t let us use it. We were told to get new ones on our own and put them on the bed.

I cleaned the garbage out of the whole basement every week though it was a lot of people’s garbage, including the washroom that multiple people from the top floors used. I had booked the second floor but was forced to live in the basement. All tenants in the house used the basement to enter and exit right from the third floor to the basement and I had to clean and mop it all everyday. I still got yelled at by the host because someone in the house left a shoemark or left their dishes in the sink.

The host entered our room without us in it, went through my girlfriend’s jewelry and also stole a jar and perfume of mine. Things just went disappearing all the time.

Almost everyday I was yelled at for being a student and not working. I had so many projects and assignments to do as a graduate student and chose to save working for after I graduated. That was none of her business but she kept saying that I was useless because I did not work though her money was paid in full.

There was no heating provided and no window in the room I stayed. I got myself a small heater to stay warm as it was freezing cold in the basement and during the summer it got very stuffy. I needed the fan to basically survive. She yelled at me for that too.

All of her doors creak and are unaligned so they make sounds when closed. I got yelled for closing the door because it made noise.

Her daughter screams at the top of her voice, and disturbs all tenants by whacking their doors. The other tenants have told me that her daughter and the host randomly entered their rooms once without even asking or knocking while showing someone else the room. Imagine this – you have zero privacy here.

She was charging me $30 for a small load to wash and $60 for a large load to wash and get this – no dryer allowed. I had to go to a laundromat every week to wash my clothes due to her ridiculous prices.

I had to call Airbnb for help and get some sort of a restraining order for her to stay away from me and she did. Towards the end, all the messages and yelling began.

The tenant on the top floor also wasn’t allowed to enter through his own entrance. His key was taken away and he was forced to take the basement route and climb up every day. One day he was stuck in the basement because she, like a genius, locked the main basement door. He was stuck downstairs for two hours.

On the day before my last stay day she tried to illegally force me into paying more money to her for cleaning as she said apparently cleaned the house for three days the whole time I was there (82 days). I swept and mopped every corner of that basement every night. I don’t know what in the world she thought she was doing.

I ran away to a cousin’s house the night before the last day for I did not feel safe anymore with this person around. Her behavior was very rude and unethical and this is the worst experience I have ever had with an Airbnb across the globe be it in Asia, Europe and even around Canada, especially for long-term stays. There were days when I thought of calling the police because I was sure that it was pretty illegal how we were being treated. Honestly, no joke, I think this person really needs some help.

The shocker – her mother is the only sweet person in that house. She helped us a lot. She was super concerned about our well-being after every time that the host yelled at us. Still, do not come here. I have every demeaning message she had ever sent me from day one, all the BS that I was dragged through. Though she was specifically told to message me on the Airbnb app, she chose to keep yelling at my girlfriend and I via text.

I am glad that this is over. You don’t know how much I hated living in that house. I used to stay out all day just so I didn’t have to see her or even see the face of this house. Imagine the worst part of your vacation or life is the house you have to go back to everyday. That’s what this house can make you feel.

Posted in Airbnb Guest Stories and tagged , , , , , .

3 Comments

  1. Not sure if that link works anymore as I do not see her listings available anymore. I guess she is now blacklisted.

  2. I did report it to Airbnb. They had a long discussion with me and the the host. At the end of the two day case they gave me a choice : to stay at the listing or to move out to another listing of my choice but due to long term cancellation policy I would not get the money back so I would be losing close to $1800 – $2000 dollars which was allot for me especially coming from India as a student. So I was stuck as Airbnb did not have any other solution though I told them they needed to do something better than that. They said they can’t.

    Here’s the link:
    https://abnb.me/KlVnDV2ldY

  3. Did you report all of this, and every day, to Airbnb? She violated terms of service over and over and over again, and you have a case, but you need to have reported it. Otherwise, why write it here? You didn’t provide the link to the property.

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