I had always been a fan of Airbnb. I believed in the concept and always had positive experiences as a guest. So… why not rent out my own property? I spent lots of time creating the perfect profile, including professional photography. Then my account was “temporarily disabled” before even getting my first booking. I emailed customer service three times, made six very, very frustrating phone calls, and had one twitter exchange. There was no feedback from anyone – absolutely nothing – even though I was able to get two people to tell me they would call or email me back… but they didn’t. The only thing anyone could tell me is that my issue had been forwarded to the Trust and Safety Department. Of course, it hasn’t been assigned a case officer even after three weeks. They just tell you to wait. It’s been three weeks! I’m done with Airbnb as a host and as a guest. I’ve already listed my property on Home Away and will only use such sites in the future as a guest. Goodbye and good riddance Airbnb!