AIRBNB CANCELED GUEST’S STAY AND GIVE HOST ONLY 50 PERCENT

A guest claimed that my villa with a swimming pool for 10 people was not good enough for them, even though it is always rented in summer times.  The guests claimed that the wifi was not working , that TV was satellite instead of cable , and that glasses were not good, and as guests did not know how to use AC, they blamed me. AIRBNB canceled the stay and gave me 100 Euro per day for 10 people (half price of what was agreed) , which is very small. I finally was able to get an extra cleaning cost . I did not find it fair to receive half of the price . It seems that AIRBNB relocated the guests much more expensively. It was simply a trick from the guest who was claiming from me a half price refund to stay the two weeks. I like AIRBNB, but this time I was very frustrated.

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