We rented our house to three people from the Airbnb website where we advertised our three bedroom, two bathroom vacation rental. They stole all of our furniture, washer, dryer, artwork, and dishes. We immediately contacted Airbnb, filed a police report, found our receipts and emailed them all to Airbnb. They have done nothing to take care of this. They have a million dollar insurance policy and we never received a dime from this theft. Their insurance guy won’t return our phone calls and so we lost $15,000 worth of furnishings and appliances and Airbnb has done nothing to help us. I guess if you are a thief, rent through Airbnb and steal from the house you are renting, as Airbnb won’t do anything to catch you or help the people from whom you stole. I hope all thieves read this, rip everyone else off, and then, maybe when no one advertises through Airbnb anymore, they will go out of business. I am now going to contact the insurance commission and file a complaint. I will also contact other hosts on Airbnb and let them know about this so they can decide if they dare to continue with Airbnb.