Abusive Hosts: Forced out of Home, Police Involved

I’m posting this because the hosts removed the original room listing, and created a new account with a new title. This house is located in Geneva, Switzerland. I think it’s important for anyone renting this place to know what the hosts are really like, and reviews on Airbnb are the cornerstone of the website. Here is my review that was approved by Airbnb on the original listing:

I am a quiet and clean person, and have a professional career. I liked that this place had a good location, with an eight-minute walk from the house to a main tram (tram 12). The grocery store was also across the street from the tram stop. However, if you don’t mind that there are many “house rules” imposed on you suddenly and without prior agreement such as:

  • You do not get a private bathroom as indicated in the posting. You will share the bathroom with two people, the host couple. If their 25-year-old son returns to the house with his girlfriend, they will also share the bathroom. And sometimes the mother of the host will live in the house and also share the bathroom with you.
  • Your room is part of their storage room. The entire closet wall, three of the four drawers of the cabinet, and one of the two drawers in the table are used by the host family
  • As part of their “house rules”, you cannot take a shower after 10:00 PM
  • You will not be allowed to use the washroom when they have a party on Saturday. However, the only day they allow you to do your laundry is on Saturday.
  • The host family refuses to give you your room key, while the remaining family members of the house have door keys on each of their rooms. They can also freely enter your room without your permission.
  • You need to be prepared that the washroom lock can be opened anytime at the discretion of the host.

My original rental agreement was from October 2016 to March 2017. However, the host family gave me a short one-day notice to terminate the Airbnb rental agreement for not following their “house rules”, which were imposed suddenly. I even had to call the police for help, in order to stop the host family from abusing my right to close my bedroom door for the remainder of the night. When the police came, I was forced to move all my belongings to a basement room, that is dark, damp, and dusty, and which was currently occupied by one of their sons. The host only gave me half an hour to remove all my belongings from the house the next day. I was forced to live in a hostel for the next two nights, until I was able to find my next accommodation. I was so frustrated that I paid such a large amount of money, but was unable to receive the amenities that I was told I would be given. If you don’t mind these minor examples listed, out of many more examples, this is a good place for you to stay.

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