Airbnb Hell

Guests and Hosts BEWARE!

Read independent Airbnb reviews and complaints from a wide variety of past Guests and Hosts before using Airbnb!

Mispresentation at teh Airbnb.com

In September 2013 I booked a nicely looking place in Moscow.
When I arrived there I started receiving my bad experience with Airbnb host.
The floors were dirty,the linen have never been ironed, host was not friendly at all.
I left my negative review of my stay there on the website, then in 7 days I checked in to watch my review and found, that it was removed by the Airbnb.

Category: Guest Stories
  • Christopher says:

    Airbandb has some very serious due diligence problems. They obviously have grown too big, too fast and too greedy to properly vet Hosts who are illegally subletting, especially single family homes in R1 neighborhoods. Worse, airbandb seems only vaguely interested in correcting or taking down illegal listings, preferring to hide behind boilerplate excuses. The customer service reps are either total nincompoops or obviously trained to do as little as possible to fix problems. Calling 855 424 7262 is pointless, all you’ll get is a frustrating run-around. I am speaking from a very unpleasant experience where a tenant I am trying to evict for non payment listed with airbandb, even got their pro photos and a very exaggerated posting and is illegally sub-renting my property. At this writing it is reserved as a party house for New Years and airbandb has done nothing to help. .

    December 27, 2013 at 5:09 am

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