When we went away last month for an engagement party, we got a few friends together and booked an entire house through AirBNB for three days.
The hosts were in another country so we were pretty shocked to see someone else there when we arrived. Apparently, the son of the hosts decided that him and his mates needed a place to crash and used a spare key to get in.
There was plenty of room but that’s not the point. We paid for an entire house we should have gotten it. It was awkward staying there with complete strangers!
AirBNB were called and they told us they would contact the hosts but we didn’t hear back from them until we got home which was useless. And then they denied our refund. I won’t be making that mistake again.