I rented an apartment with a friend in Washington that turned out to be a student dorm. However, we do not realize it. We paid the host’s friend the deposit and we went to buy some groceries. Basically when we came back police were there at the dorm because the neighbors showed movement in the apartment. This host had not paid rent for 4 months the monthly fee so the police took our data and we ended up sleeping in the street that night because we could not afford to pay 300$ for a night of hotel plus Airbnb did not give us anything until the next day. They did not believe our story and they gave us the money back in form of another apartment but no compensation. Awful
Tag Archives: police
Aibnb Guest Robbed -Had to Flee Town with Police Escort
Over the last couple of years I have been a satisfied user of Airbnb with an exceptional rating. On a recent trip to a supposedly sleepy fishing village I was robbed within 30 minutes of arriving at the the house by a window left open by the hosts cleaners. When the police arrived, they basically told us “Welcome to Paternoster”, I found this quite bizarre as it’s meant to be a very quaint town where South African’s can escape the crime ridden cities of which they live and work. After contacting the host he was completely disinterested and a refund was not possible as per his terms and conditions, this meant I was stuck in a house that was invaded by criminals. A few days later some more locals tried to rob us on the beach (with knives) and we defended ourselves, this resulted in calling the police to protect us while the house was surrounded by at least 30 locals (some of which where armed) throwing rocks at us. The police had to provide an armed escort to escape this town alive. After filing a report with the police, they informed me that this is an area notorious with robbing the tourists and even the landlords are sometimes involved. The police in the last year have given up all hope of resolving the crime in the area due to the increase of drugs and “maffia” presence. At first I didn’t believe it and thought I was the only one until I read such articles as listed below: http://goo.gl/AbrI68 http://goo.gl/EoLWtg https://goo.gl/eT6L43 http://goo.gl/vmwhVd After this ordeal I contacted Airbnb for two reasons, firstly to get the ad removed to protect future travelers from the dangers of this area and secondly to request some kind of insurance. Airbnb is refusing to assist unless I provide receipts for lost goods and told me that I should research the area. Maybe I’m naive or should Airbnb offer equal protection to their customers as they do to their hosts?