airbnb scam, airbnb hosting


I’ve been an Airbnb Host for over a year without significant problems, but this experience showed me that I’ve really just been lucky not having a nightmare hosting experience before now!

Long story short, I had a guest book one of my rooms for a 3 months stay, just like I’ve done many times before.  I received my first payment from Airbnb as usual… but then when the second monthly payment was due, I received a crazy email message from Airbnb saying that they couldn’t process the payment from the guest!  What’s even crazier, they didn’t cancel the reservation until 7 days AFTER the last date had passed that the guest had actually paid for, meaning that I was going to lose at least a full 7 days of rental income and presumably I no longer had any form of security deposit to protect me… ALL WHILE THE NON-PAYING GUEST WAS STILL LIVING IN MY HOUSE!!!

What sort of idiotic policy is that?  Airbnb waited until the last minute to charge the guest, then waited an additional 7 days before cancelling the reservation with a message (attached) that basically said “sorry, but we’re not going to pay you anything else, beginning 7 days ago.  Good luck getting rid of this leech of a guest!”  Why wouldn’t Airbnb charge the guest sooner, so if there was a problem I could cancel the reservation and kick out the guest before their paid time expired?

I wrote back to Airbnb asking them to clarify the situation… but they never responded!  I emailed them asking if they could use the $400 Security Deposit (my standard deposit) that they should have previously collected to at least pay me for the 7 days the guest had already stayed without paying before the reservation was finally cancelled… no response from airbnb after several days.

What a total scam airbnb has become!  I thought it was a brilliant concept, and it is, but the execution abysmal and the policies lack any sense of foresight or basic protection of their CORE value, their HOSTS, it’s truly shocking to me that no competitor has destroyed them by now!  It’s like comparing Facebook to Myspace.  Myspace was “great” until Facebook came along and showed everyone just how horrible Myspace actually was!  Who will be the new “facebook” of home rentals and put Airbnb out of business?

PLEASE share this story with any current Airbnb Hosts you know so perhaps they can save themselves from this type of horrible situation dealing with such a stupid and irrational company.


airbnb scam, airbnb hosting

How to scam airbnb! Guest doesn’t pay, and airbnb waits 7 days before cancelling reservation. Host is left holding the bag and takes a total loss!


airbnb ran away and hid behind it's horrible policy

No response from airbnb! Host lost money because guest didn’t pay, even though EVERYTHING was handled through the Airbnb system!

Airbnb Scam: How to multiply your earnings

True story… It’s pretty simple. Just find an area with the following constraints. High demand for long-term housing (say students) where new building growth is barely none. How does it work? It boils down to the fact that Airbnb will always side with the host for cancellations. This means a host can be malicious or aggressive, and Airbnb support will cast off all complaints as a “personality conflict”. Next, even though a place may be listed with a cancellation policy as “Flexible”, any long-term rental automatically turns into a “long-term” policy in which the tenant must cancel within thirty days. Herein lies the trick and scam. Once a tenant books and cancels for any reason (e.g., personality conflict even before the date of the booking), then it is entirely up to the host’s discretion of whether or not to issue a refund. What does this mean? It means that a host can collect money even if they don’t rent out to the tenant. Additionally, the host can rent out the place to another tenant, thus earning 2x the original rate. Rinse and repeat, and the multiplier is as far as the host is willing to push the system. Real exchange from the head of customer service at Airbnb defending the host’s rude and aggressive behavior. “I am the head of this department and I’m afraid our decision is final. Please understand that is conflict took place after the reservation was already cancelled, in fact it happened because of this cancellation.” Exchange with the host where he denies receiving the money and he will be unable to find someone to book again. Even though he clearly received the money (since he must approve the refund) and the cancellation was more than two weeks before the check-in date and that in this area listing typically are filled within two days. “I have received nothing and let me tell you that it is really rude to block a room for so long and reverse it a week before. It’s interesting that you mention that you can’t afford to loose that much money, because I refused a lot of long term requests and now I loose the money (what means that the room will be empty for that time anyway I have to pay the rent). You would go ahead and rebook? WTF, do you think I will let such an irresponsible person into my home? good luck and hope you get your money back soon.” Checking on this host, he is in fact booked for the entire month. Simple and easy to pull off with no deterrant not to. In fact, it is encouraged by Airbnb head of department.