To date, I’ve had only four Airbnb experiences. One of them was excellent, the other was okay, one was bad enough with the smell of mold and everything filthy that I was forced to check into a Holiday Inn Express, and now the one at which I’m currently staying seems to be okay for four nights. I will not be using Airbnb again any time soon. You don’t get anything of value for paying up to $62/night. If you are going to spend more than that, go to a hotel. Do not believe the photos. Photos do not capture mold and smells. Photos do not capture what you will walk into when you arrive. Photos do not capture the area where you will reside. Never book anything longer than four nights. Also, be careful of reviews. Most of them may not be up to your standards. Again, what is great for someone may not be good for you. Airbnb’s business is dicey at best.
Airbnb needs to hire an independent company that can travel on their behalf and inspect these places in advance. There is not any other solution. Photos lie. Taking things at face value is a farce. It simply doesn’t work. Why not? Because everyone has her or his own idea of cleanliness and standards. What may be filthy to one person is okay to another, especially people who have poor personal hygiene. Airbnb is not a hotel. This is where people like me make huge blunders. Airbnb is an alternative to a hotel.
People, please remember this: Airbnb is not a hotel. You can’t complain, change rooms, get a refund, or get an upgrade. Think long and hard before you use Airbnb. The company has no standards. They tell you flat out, “That’s not what we do.” Therefore, whatever you get, you must take. Booking with Airbnb is like the lottery: if you are on a budget, you could lose your entire trip, and anything could be ruined, e.g. dirty shower, smelly toilet area, dirty sheets and pillow cases, dirty mattress, dingy curtains, old used towels, some with stains… terrible.
This happened to me. Airbnb doesn’t care. All they cares about is getting paid, sticking it to the traveler with outrageous fees and taxes. Some people charging as much as $165 for a cleaning fee. You walk into a new place and there is a dog on the bed, tracking dirt and dog hair on the pillows.