I recently booked a room on Airbnb with a so-called host in Geneva. I arrived late due to the late departure of my Easy Jet flight and sent an SMS to the host. After making my way to the address listed on the Airbnb website, a Swiss lady was entering the building and let me in. She said she had lived there for more than seventeen years and there was no one by the name of my host.
I called the number listed and a man answered; he said it was a different address and that he had notified me. I didn’t have access to email for only one day. The kind Swiss lady accompanied me to the new address. There we were met by a man wearing only a pair of shorts. I asked where the host was and he said she was not there. I asked when she would return, and he said perhaps it would be tomorrow.
As a solo woman traveller I told him that I was not going to stay in an apartment with an unknown man. He then said: “Well then, go away and shut the door!”
The lady with me said she would not have stayed there either. I then had to look for a hotel at close to midnight, at great cost. This was a total misrepresentation of the property.
I contacted Airbnb and received no answer. To add insult to injury, the host refused to give me a refund. I have to add that this was the first time I have had such a bad experience with Airbnb after two other experiences. I never would have expected scammers in Switzerland. It’s a good thing I’m half Swiss, have lived in Geneva, and speak enough French. Heaven knows what any other non-French speaking woman would have done. He was a horrid rude man. Be warned they are still listed.