We have just had guests who booked our house to set up a $60,000 theft from a nearby property. We met them when they moved in and immediately felt they were suspect. You know how your hair stands on end when you know it’s just not right?

We were straight onto the phone to Airbnb, who assured me they were verified guests. Unbeknownst to me, one hour before my call to Airbnb they had received a report from the house these people had just left where they did $20,000 damage in a drug craze. Never once did they contact me to advise what potentially could happen at my house with these bad guests.

They left us when the police raided the house. The male stole $60,000 worth of jewelry, firearms, and ammunition. He also stole two 10-week-old pups to sell for more drugs, and kept it all at our house. They stole from us, did not follow the house rules, and Airbnb never let us know they had done this at the past two houses.

They have been gone for a week, changed their profile picture, and are no doubt staying at someone else’s house doing damage and stealing property. Airbnb knows the police are involved but have done nothing. It’s a farce.

Now I am trying to get the security bond back. Two calls and one email every day with being told it is being escalated and nobody has contacted us. I posted a review saying I would not have them back, but it has never been published on their profile; other hosts can’t see what they are really like.

Do not ever trust the Airbnb reviews: they are fabricated. If it does not feel right, do not let guests stay. It’s wrong, illegal, and unsafe. What else is Airbnb hiding while they continue to take our money?