Incredible Experiences and Even Wrong Country Listed

I have had multiple experiences using Airbnb for many years. I found an apartment and the owner promised there would be a real bed. After arrival, I noticed he didn’t have any bed; he just lied. There was some fruit box bed. The owner actually made a bed from some wood box. Crazy. He was not even poor. Another time in another Airbnb I noticed the owner was very particular about what I should not do in the apartment and came to the flat everyday to check on me. Then she asked me to write down “I will take care of this flat the entire period of my stay” and the like. She wanted to punish guests by charging them if something happened; if there was a fire or anything renters must pay her. Incredible. Now I found an Airbnb flat and the owner had listed a different location. Luckily, I didn’t pay her. She even lied about the country and Airbnb still hasn’t deleted her listings. I couldn’t even find an email for Airbnb to contact them.