Comments on: Want to Cancel and get Refund for Reservation https://www.airbnbhell.com/want-to-cancel-and-get-refund-for-reservation/ Uncensored Airbnb Stories from Hosts & Guests Wed, 02 Sep 2020 17:37:02 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: Charles https://www.airbnbhell.com/want-to-cancel-and-get-refund-for-reservation/comment-page-1/#comment-38168 Wed, 02 Sep 2020 17:37:02 +0000 https://www.airbnbhell.com/want-to-cancel-and-get-refund-for-reservation-didnt-get-internet-access-and-needed-this-for-work/#comment-38168 internet doesn’t cost anything near to a 500 a month, and it is expected to provide “normal” internet service in this age, if they state wifi.

]]> By: SGTexas https://www.airbnbhell.com/want-to-cancel-and-get-refund-for-reservation/comment-page-1/#comment-27492 Fri, 05 Jul 2019 13:19:54 +0000 https://www.airbnbhell.com/want-to-cancel-and-get-refund-for-reservation-didnt-get-internet-access-and-needed-this-for-work/#comment-27492 Agree with Anne. Internet at hotels is often slow and unusable. First world problems.

]]> By: Anne https://www.airbnbhell.com/want-to-cancel-and-get-refund-for-reservation/comment-page-1/#comment-27451 Thu, 04 Jul 2019 17:59:23 +0000 https://www.airbnbhell.com/want-to-cancel-and-get-refund-for-reservation-didnt-get-internet-access-and-needed-this-for-work/#comment-27451 1. Did you notify the host of the internet problem via the Airbnb messaging? If not, you should always use the Airbnb messaging BECAUSE Airbnb refers to their message system when they determine problem resolution. Rarely will they consider texts or voice communication that is not through their platform.

2. Did the advertisement for the rental state: Business class or intermediate speed internet service? Business class or intermediate internet service will accommodate multiple users surfing the internet or accessing email. If one person starts streaming YouTube or Netflix, they are taking all the bandwidth. If the host accurately advertised the internet capacity, the problem is the other guest not the host. I stayed at a Hilton last week that advertised business class internet at no charge. For $9.95/ day I could upgrade to a faster connection for streaming.

3. Did you rent the entire home? Or was this a room rental? If room rental, the basic rule is you have to share. Again the problem would be with another guest not sharing.

4. I am amazed at what people expect for cheap. If you are paying bottom dollar for accommodations, don’t expect a $500/night rental experience.

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