Comments on: Using Airbnb During a Natural Disaster

By: Cali

Cali — Wed, 07 Jul 2021 13:54:45 +0000

I read through the reviews and felt bad for people who got bad experience with Airbnb. I experienced the exactly same thing. I made a reservation between July 5th to 8th,2021 at Sarasota when the hurricane Elsa hit! The little bungalow house is literally minutes away from the beach. It is a serious deadly Hurricane that landed right at that area. The host rejected to cancel the reservation and gave me full refund even though I told him my concerns before the trip as I monitored the hurricane everyday. Then I reached out to Airbnb and the case manager didn’t help much. She recommended me to leave bad review for the house and gave the host pressure to do the refund. They are just playing the game. They don’t care about guest SAFTY at all. It was so stressful!

By: Virginia L

Virginia L — Thu, 10 Sep 2020 05:44:42 +0000

What has happened now? Did you get your money back?

By: MARY L MacNaughton

MARY L MacNaughton — Sat, 15 Aug 2020 15:10:42 +0000

We tried to cancel our trip to aredstone CO through AirbNB 2 days before we went there because there was a fire shutting down the routes. Airbnb did not ever get nack to us regarding we wanted our money back.all the routes to the vacation spot were closed by fire and a semi roll over. There waa no way we could get there. They have yet called us and it is now been 4 days since qe called them