Comments on: Total Frustration Uploading Photo IDs on Airbnb

By: Dixie Hart

Dixie Hart — Mon, 25 Jul 2022 17:54:14 +0000

No hotel requires that you upload a government issued id onto an internet site; you show it in person, along with your vehicle make & model. Even my bank doesn’t go that far – all ids are shown in person. I have decided the bother is not worth the risk – uploading a driver’s license or passport to AirB&B or via any media site is risky. Lots of eyes in between. I was not required to do this prior to my last Airb&b reservation. And recently one of my credit cards was hacked, so who knows how? Also, there is no reassurance from Airb&b what precautions they provide to keep your personal info safe. My neighbor recently had his identity stolen, he doesn’t know how. Life on the internet….

By: Alex

Alex — Sat, 06 Apr 2019 23:30:36 +0000

Finally got it to work, using the application on my desktop instead of phone. Logged into my account, went under my profile, hit “Trust and Verification”, then navigated to the three options for uploading (from app, computer camera, or upload image). I used my phone to take a good picture of front and back of my ID (would have been nice if their app could have just done that huh?). I emailed those good pics of my ID and download to my computer. Then, when I selected to “upload image” from the Identification area of the Trust and Verification section, I was able to put the good pics of my ID into the system. Hope this works for y’all.

By: JOHN MARTIN WOOD

JOHN MARTIN WOOD — Thu, 24 Aug 2017 09:32:01 +0000

Wasted 3 hours trying to make airbnb photo id “facility” work. It is a completely worthless piece of software. Only solution is to book with a host that does not require photo id.

By: AirbnbThrowawayX

AirbnbThrowawayX — Sun, 13 Aug 2017 00:46:04 +0000

It’s not Airbnb, it’s jumio. They don’t verify the pictures themselves. Complain to Jumio.

By: Maria

Maria — Fri, 11 Aug 2017 13:27:50 +0000

They are obsessed with having photos as a way to identify hosts and guests. My family is neither host nor guest but my neighbour’s “guests” rampaged through our neighbourhood in the early hours having a party and wrecked our front door as they tried to kick it down and gain access to our home – who knows why, they were probably fueled by alcohol and drugs – and now the police is involved because of the guests’ criminal behaviour. Having that picture will help identify the guest and figure out who did this to our home.

Despite your troubles, we all know that anyone can upload any picture. There was recently a news story here about a couple whose house was listed on Air BnB by someone (not them obviously) and the picture the “host” uploaded was of a well known actress! So despite Air BnB’s zealousness, the system is not fool-proof.

By: E McShrav

E McShrav — Thu, 10 Aug 2017 12:20:54 +0000

I’m experiencing exactly the same problem today. I have booked with AirBnB in the past and it has been fine but this photo validation does not work – and why are they obsessed with having photos. I am now looking to rent somewhere with another website.