Comments on: Three Bookings in, Airbnb will not Pay its Hosts

By: Henrique

Henrique — Wed, 23 Oct 2019 23:27:42 +0000

This is happening to me right now. They just got me U$1.100 with no reason from a reservation from 2012, and no one in this company can solve this problem.

I hosted the guest, and i’m paying U$1.100 for that? This is non sense, ridiculous.

By: mark

mark — Tue, 08 Oct 2019 13:55:41 +0000

The same thing is happening to me. Airbnb are deliberately holding our money despite lots of phone cals and false promises. Make no mistake, they are lying.
Send them a letter to point out that they are in breach of contract.
Then notify them of impending court action with a date.
Add all the compensation you need including personal loss of time, money and health.
If they offer to pay you the full amount after you have gone to the time and trouble of doing all the above then take them to court anyway.
good luck … but they will loose

By: MMRobbie

MMRobbie — Thu, 01 Aug 2019 17:25:09 +0000

Same happened to us – as of today still outstanding over $16,000 in overdue payouts.
I have called the contact number, sent requests in their online help, have been referred to an ineffective “case manager”, posted our story to FaceBook ( which garnered their attention but they requested personal info which I refused to provide on a public platform as they requested – I am very leery of their information security after reading some of these posts!) and just now I emailed an escalation to the CEO, CFO and Global Head of Client service of AirBnB. They are now in breach of agreement as it has been over a month. I guess next is Twitter, or news media or legal channels if no response.