Comments on: Terrible Host Leaves us Stranded for First Experience https://www.airbnbhell.com/terrible-host-leaves-us-stranded-first-experience/ Uncensored Airbnb Stories from Hosts & Guests Mon, 16 Oct 2017 18:26:57 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: Val https://www.airbnbhell.com/terrible-host-leaves-us-stranded-first-experience/comment-page-1/#comment-19852 Mon, 16 Oct 2017 18:26:57 +0000 https://www.airbnbhell.com/terrible-host/#comment-19852 Angela is totally right. Againe, Airbnb “freezes” your money when you pay online and doesn’t transfer it to the hosts until 24 hours after your check-in. So if this happens again, simply call Airbnb and they’ll refund the money back to you.

I don’t think it’s right that the host hasn’t returned your money, but if you didn’t do your own due diligence by calling Airbnb in the alloted time, it has to be taken as a learning experience.

]]> By: Mark https://www.airbnbhell.com/terrible-host-leaves-us-stranded-first-experience/comment-page-1/#comment-19691 Sun, 08 Oct 2017 02:20:08 +0000 https://www.airbnbhell.com/terrible-host/#comment-19691 How do you know an emergency didn’t come up? You don’t. Derp.

]]> By: Nellie https://www.airbnbhell.com/terrible-host-leaves-us-stranded-first-experience/comment-page-1/#comment-19668 Sat, 07 Oct 2017 12:37:42 +0000 https://www.airbnbhell.com/terrible-host/#comment-19668 Very surprised that Airbnb haven’t helped.

They state clearly that if you book and the host cancels you will get a full refund.

When you called them at the time to let them know what had happened. What did they say. They normally offer a 10% credit on top of the refund and help you find something else. Did they not offer you this?

]]> By: Angela https://www.airbnbhell.com/terrible-host-leaves-us-stranded-first-experience/comment-page-1/#comment-19666 Sat, 07 Oct 2017 10:54:08 +0000 https://www.airbnbhell.com/terrible-host/#comment-19666 The normal procedure is that you call Airbnb within 24 hours of check-in to report that the listing is unavailable; you’ll be issued a full refund but indeed you’ll have to report within 24 hours.

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