https://www.airbnbhell.com/terrible-experiences-and-service-from-airbnb/ Uncensored Airbnb Stories from Hosts & Guests Sun, 11 Dec 2016 16:48:29 +0000 hourly 1 https://wordpress.org/?v=6.8.3 https://www.airbnbhell.com/terrible-experiences-and-service-from-airbnb/comment-page-1/#comment-13662 Sun, 11 Dec 2016 16:48:29 +0000 http://www.airbnbhell.com/terrible-experiences-and-service-from-airbnb/#comment-13662 After literally weeks (correct use of the word here) of going back and forth, we came to an agreement, though not the one I’d hoped for. We did get a complete refund of our Airbnb that we did not stay in and they covered the difference between what we paid and what we expected to pay, but in this way: Half in a cash payment and half to a Airbnb certificate. I asked that they apply it to my son’s account since he was coming to visit nearby and it would still benefit me, but they insisted that it must be in my name so that I can get a good Airbnb experience. But “this experience” has made us realize that unless my wife’s medical condition gets better, we can’t stay somewhere unless we first go see the place, which does not work with the Airbnb model. Contacting the Host and asking did not work. From looking at this site, I know that I’m lucky since I got some resolution, but part of their solution does not benefit me and will probably go unused in the 1 year expiration they gave me. But then I’m sure that’s the idea.

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