no show host Archives - Airbnb Hell https://www.airbnbhell.com/tag/no-show-host/ Uncensored Airbnb Stories from Hosts & Guests Fri, 04 Nov 2016 12:26:37 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://www.airbnbhell.com/wp-content/uploads/2015/06/Airbnb-Hell-Icon-200x200-150x150.jpg no show host Archives - Airbnb Hell https://www.airbnbhell.com/tag/no-show-host/ 32 32 No Show Host, No Bad Reviews Allowed https://www.airbnbhell.com/no-show-host-no-bad-reviews-allowed/ https://www.airbnbhell.com/no-show-host-no-bad-reviews-allowed/#comments Fri, 04 Nov 2016 12:24:05 +0000 http://www.airbnbhell.com/no-show-host/ I am a double-lung transplant recipient. I go to Duke Hospital in Durham every six months for a check-up. I decided to try Airbnb, since my stays are only one night, and I could save $30-40. This host had all 4-5 star reviews. After arriving at the airport and taking my rental car to her […]

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]]> I am a double-lung transplant recipient. I go to Duke Hospital in Durham every six months for a check-up. I decided to try Airbnb, since my stays are only one night, and I could save $30-40. This host had all 4-5 star reviews. After arriving at the airport and taking my rental car to her house, she was not at home. I gave her the benefit of the doubt and texted her. No reply. I was forced to scramble to find a hotel for $30 more. While I was communicating with Airbnb, I got a text saying the host had canceled the reservation, which I was about to do. They quickly refunded my money, but really should have reimbursed for my more expensive hotel. When I went to write a bad review about the host, I discovered I was not able to do that. I called today to ask why (after jumping through hoops to find Airbnb’s actual phone number), and was told it was because the reservation was canceled. That’s not what the text I received said, and before I was able to cancel. I feel I was deprived of the chance to leave a bad review, in an effort to protect the host. None of it is acceptable. I await their return phone call, which I’m very skeptical about getting.

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