Woke up with our 14 units on Airbnb completely cancelled and our reservations cancelled. Guests were angry at us. Turns out one of the previous guests had put a hidden camera into our smoke detector to spy on future guests. I filed a police report and we’re “currently working with Airbnb” to resolve the situation. They refuse to tell us how to get our account reactivated and are telling me to dismantle the smoke detector and somehow figure out myself who did it. As we do a lease-sublease model, we pay about $30,000 in rent per month. Now that everything is vacant, I estimate we are losing about $1000/day. Please stop supporting Airbnb and use other platforms. It’s not safe and people should just talk and vet the owners/tenants directly and save on the ridiculous booking fee.

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