complained Archives - Airbnb Hell https://www.airbnbhell.com/tag/complained/ Uncensored Airbnb Stories from Hosts & Guests Sat, 28 Nov 2015 13:41:49 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://www.airbnbhell.com/wp-content/uploads/2015/06/Airbnb-Hell-Icon-200x200-150x150.jpg complained Archives - Airbnb Hell https://www.airbnbhell.com/tag/complained/ 32 32 Horrible in Hong Kong https://www.airbnbhell.com/horrible-in-hong-kong/ https://www.airbnbhell.com/horrible-in-hong-kong/#respond Sat, 28 Nov 2015 09:32:34 +0000 http://www.airbnbhell.com/horrible-in-hong-kong/ I booked this room, but I decided not to stay here (https://www.airbnb.com.au/rooms/6407995) very quickly after my arrival. I just looked at the place and said “not for me”. Whilst I probably should’ve investigated a bit more before agreeing to rent, but you tend to take things on face value, and other reviews, so I thought […]

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]]> I booked this room, but I decided not to stay here (https://www.airbnb.com.au/rooms/6407995) very quickly after my arrival. I just looked at the place and said “not for me”. Whilst I probably should’ve investigated a bit more before agreeing to rent, but you tend to take things on face value, and other reviews, so I thought I’d got a decent deal. After having to navigate my way up a rather steep, narrow and extremely dirty and smelly staircase with brown liquid stuff (which I hope was ices cream or similar) carrying a heavy suitcase, I found a very, very tiny room with an extremely uncomfortable bed, very small outdoor style table and chairs, no place to hang or store clothing, the curtains are see through, and on top of all that, the air conditioner did nothing except make a loud noise. The place is quite central, but that’s probably the only thing it has going for it. Oh and the WiFi works fine, once you get the correct user id and password. It was printed incorrectly on the fact sheet, so I had to contact Romain to get it sorted. To Romain’s credit, he answered all my emails and inquiries very quickly, but unfortunately the place just wasn’t up to a standard I find acceptable. I think there needs to be more honesty in the description of the apartments on AirBnB. Must admit, this experience has left a bitter taste in my mouth and I probably won’t be using this service again. I did contact AirBnB, to complain, but 4 weeks later, I am still waiting for a reply.

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