airbnb no reply Archives - Airbnb Hell https://www.airbnbhell.com/tag/airbnb-no-reply/ Uncensored Airbnb Stories from Hosts & Guests Wed, 24 May 2017 04:18:37 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://www.airbnbhell.com/wp-content/uploads/2015/06/Airbnb-Hell-Icon-200x200-150x150.jpg airbnb no reply Archives - Airbnb Hell https://www.airbnbhell.com/tag/airbnb-no-reply/ 32 32 Refunded Double to Guest and Won’t Accept Responsibility https://www.airbnbhell.com/refunded-double-guest-wont-accept-responsibility/ https://www.airbnbhell.com/refunded-double-guest-wont-accept-responsibility/#respond Wed, 24 May 2017 14:16:47 +0000 http://www.airbnbhell.com/double-refunded-my-money-to-my-guest-and-wont-accept-responsibility/ I issued a refund to the guest according to instructions on the Airbnb website. It was more than the amount Airnb originally charged. Airbnb gave the guest the amount they calculated as the refund I owed as well as the amount that I refunded. Trying to resolve this is a nightmare. I have called and […]

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]]> I issued a refund to the guest according to instructions on the Airbnb website. It was more than the amount Airnb originally charged. Airbnb gave the guest the amount they calculated as the refund I owed as well as the amount that I refunded. Trying to resolve this is a nightmare. I have called and been disconnected or hung up on twice. Even though I gave my phone number for the second call, they never called back. I did finally get an email several days later saying that I had made a mistake, not them. When responding to that, my email was kicked back saying the ticket was closed. I have never worked with a company so intent on avoiding customer service.

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