airbnb nightmare refund Archives - Airbnb Hell https://www.airbnbhell.com/tag/airbnb-nightmare-refund/ Uncensored Airbnb Stories from Hosts & Guests Tue, 15 May 2018 07:07:30 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://www.airbnbhell.com/wp-content/uploads/2015/06/Airbnb-Hell-Icon-200x200-150x150.jpg airbnb nightmare refund Archives - Airbnb Hell https://www.airbnbhell.com/tag/airbnb-nightmare-refund/ 32 32 I had the worst experience of my life booking with Airbnb https://www.airbnbhell.com/i-had-the-worst-experience-of-my-life-booking-with-airbnb/ https://www.airbnbhell.com/i-had-the-worst-experience-of-my-life-booking-with-airbnb/#comments Tue, 15 May 2018 15:15:24 +0000 https://www.airbnbhell.com/ive-got-the-worst-experience-of-my-life-booking-with-airbnb/ I’ve got the worst experience of my life booking with Airbnb. My host cancelled my stay the day I landed in New York. After 2.5 hours spent chatting with the customer care without finding a solution, I was told by my representative that she would have finish her journey shortly and another person would take […]

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]]> I’ve got the worst experience of my life booking with Airbnb. My host cancelled my stay the day I landed in New York. After 2.5 hours spent chatting with the customer care without finding a solution, I was told by my representative that she would have finish her journey shortly and another person would take care of my situation soon. I was contacted two days later after opening a complaint against them.

It isn’t over yet. Since I had no place to go I decided to book a hotel (only 3% were available that day), then asked Airbnb for a full refund of the difference I had to pay between the hotel and my room ($600). After about ten days of emails back and forth they agreed to a payment of $300. Be aware your host can cancel your reservation; you won’t have a full refund and potentially no place to go.

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