airbnb missing information Archives - Airbnb Hell https://www.airbnbhell.com/tag/airbnb-missing-information/ Uncensored Airbnb Stories from Hosts & Guests Wed, 21 Jun 2017 00:41:38 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://www.airbnbhell.com/wp-content/uploads/2015/06/Airbnb-Hell-Icon-200x200-150x150.jpg airbnb missing information Archives - Airbnb Hell https://www.airbnbhell.com/tag/airbnb-missing-information/ 32 32 Airbnb Hosts Shouldn’t Skip Important Details https://www.airbnbhell.com/airbnb-hosts-shouldnt-skip-important-details/ https://www.airbnbhell.com/airbnb-hosts-shouldnt-skip-important-details/#respond Wed, 21 Jun 2017 15:22:16 +0000 http://www.airbnbhell.com/shit-cooperation-with-no-customer-focus/ I found a place on Airbnb, booked it, and started my conversation with the host. I found out that the host had two dogs that have roaming rights over the grounds. This was not mentioned in the listing. It’s probably not a big deal to most folks, but I’m a dog breeder, with an unspayed […]

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]]> I found a place on Airbnb, booked it, and started my conversation with the host. I found out that the host had two dogs that have roaming rights over the grounds. This was not mentioned in the listing. It’s probably not a big deal to most folks, but I’m a dog breeder, with an unspayed female bitch. Where I go, my beloved dog goes. As my dog is more than a pet, her welfare is of utmost importance to me. Given the presence of canine influenza and other male dogs, and the fact that nothing was mentioned in the listing, I choose to find another place. However, the strict cancellation fee states I only get half of my funds back. What a crock… I have placed a complaint and asked for help from Airbnb. They had to think about it and will let me know in due course if I’m able to get any more of my funds back. No time frame was provided when they may let me know. I had booked the place at 10:00 AM, found out about the dogs, and contacted Airbnb at 5:00 PM the same day. This is probably my first and last time using this company.

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