airbnb host can cancel any time Archives - Airbnb Hell

Airbnb Should Pay More for Last-Minute Cancellation

lorena — Thu, 21 Apr 2016 00:34:49 +0000

I booked a trip through Airbnb on February 1st, 2016, and this morning – April 20, 2016 – I got a text from Airbnb stating that Lindsey Secor had cancelled my reservation. I had booked a two-night stay in Mancelona, Michigan. The host Lindsey Secor just texted me, stating “…personal circumstances have caused me to remove my home from Airbnb. I am very sorry. Thank you for understanding.”

I understand that is not Airbnb’s fault for the host pulling out, but i think the host should be charged at least one thousand dollars for doing this; I wasted many hours and now of course the prices are much higher. My best friend is visiting from Australia and i wanted to show him around. I also booked a trip to Niagara Falls, so I hope that host does not cancel this trip. Airbnb should charge each homeowner a large fee for cancelling on their guest: not just $50 or $100… I would say $1000 or more. I am very disappointed.

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Last Minute Cancellation for a Year-Old Booking!

susan trachman — Wed, 20 Apr 2016 15:56:15 +0000

I made reservations for an “Artist’s Hideaway” in New Orleans a year in advance of my son’s law school graduation. The host confirmed the reservation and gladly accepted full payment in advance. Today, three weeks before our arrival she cancelled saying “my calendars didn’t sync.” It was already booked. My family has already made expensive travel plans and accommodations will be hard to come by. She had almost a year to see that she double booked. Why are we the ones to suffer for this? It seems that as a potential guest, there is no place on Airbnb to write a negative review for her so I am posting here. Do NOT book the Artist’s Hideaway in New Orleans or be prepared to be screwed.

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Don’t Expect Airbnb to Honour your Booking

Tessa — Tue, 19 Apr 2016 12:25:18 +0000

We requested the 19th to 23rd of July for 16 people. The booking (and the money) was accepted. After confirmation, the host messaged that they had mistakenly double booked the property. The host offered us instead a choice of three sets of dates. We contacted everyone in our party to find which dates would suit them. We selected one of the dates (24th – 29th July). As there was an extra night and the property was larger, we asked for confirmation that the price already paid would be honoured. The host confirmed that the price would remain the same and confirmed the booking. We made travel arrangements (not cheap). After all the confirmations, the host said that the property would not be available on the first night – the 24th of July. AirBnB let the host cancel the reservation – without any repercussions – despite the host messing around with us twice! The accommodation looks amazing but don’t expect your booking to be honoured. Proceed with extreme caution – no matter how many are in your party!

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Last Minute Airbnb Cancellation

Jed — Sun, 25 Oct 2015 19:59:43 +0000

I received the following message today (October 25th) after booking an airbnb apartment back on June 22nd for a month long stay.

“I’m so sorry but I have to cancel your reservation. We have had a death in the family and it has meant I have had to care for my grandmother full time. This has meant I have been unable to host people in the apartment. I really apologise as I know finding accommodation this late will be difficult. Thanks for your understanding”

Looks as though there is no penalty for the host cancelling at the last minute, and we fly to Australia in 10 days!!!

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