airbnb guests stranded Archives - Airbnb Hell https://www.airbnbhell.com/tag/airbnb-guests-stranded/ Uncensored Airbnb Stories from Hosts & Guests Tue, 05 Dec 2017 00:28:23 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://www.airbnbhell.com/wp-content/uploads/2015/06/Airbnb-Hell-Icon-200x200-150x150.jpg airbnb guests stranded Archives - Airbnb Hell https://www.airbnbhell.com/tag/airbnb-guests-stranded/ 32 32 Stranded Guests After Airbnb Demanded New ID Verification https://www.airbnbhell.com/stranded-guests-airbnb-demanded-new-id-verification/ https://www.airbnbhell.com/stranded-guests-airbnb-demanded-new-id-verification/#comments Tue, 05 Dec 2017 18:10:39 +0000 https://www.airbnbhell.com/stranded-guests/ I had an Airbnb account for years. When I left town for a couple of weeks, I contacted all of my guests with information on how to get into my place. During the time I was gone, Airbnb contacted me (from email, etc.) as they were requesting a provide a new ID. They needed it […]

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]]> I had an Airbnb account for years. When I left town for a couple of weeks, I contacted all of my guests with information on how to get into my place. During the time I was gone, Airbnb contacted me (from email, etc.) as they were requesting a provide a new ID. They needed it immediately (for whatever reason) and cancelled my account while I was gone. I returned to find my guests were stranded – numerous guests; I had lost income. Worst of all it has been months and no one at Airbnb can seem to resolve the issue or even figure out how to reactivate the account. Hours on hold, no contact numbers or email addresses to reach out. They are the worst.

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