airbnb changed location Archives - Airbnb Hell https://www.airbnbhell.com/tag/airbnb-changed-location/ Uncensored Airbnb Stories from Hosts & Guests Tue, 11 Jul 2017 00:02:34 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://www.airbnbhell.com/wp-content/uploads/2015/06/Airbnb-Hell-Icon-200x200-150x150.jpg airbnb changed location Archives - Airbnb Hell https://www.airbnbhell.com/tag/airbnb-changed-location/ 32 32 Breach of Contract: Airbnb Location Changed After Arrival https://www.airbnbhell.com/breach-contract-airbnb-location-changed-arrival/ https://www.airbnbhell.com/breach-contract-airbnb-location-changed-arrival/#respond Tue, 11 Jul 2017 15:02:57 +0000 http://www.airbnbhell.com/breach-of-contract-location-moved-after-arrival/ The host changed the location after we arrived from the Bay Area to Boston. I stood on a street corner with my son and a pile of bags for 15 minutes waiting for the host before checking my phone and finding a message to meet him one block away. The host walked us another block […]

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]]> The host changed the location after we arrived from the Bay Area to Boston. I stood on a street corner with my son and a pile of bags for 15 minutes waiting for the host before checking my phone and finding a message to meet him one block away. The host walked us another block away from the nice brownstones to dilapidated student housing. It was 9:30 at night because our flight was late. There was a hole through the subfloor in the kitchen, holes in the walls, a filthy bathroom, disgusting sheets, and only one bed. We got out as fast as we could the next morning. The host started harassing me. Airbnb assured me I’d done everything I could, multiple times. After three weeks and five rounds with the resolution case manager, the best Airbnb could do was to refund half of the remaining five days plus fees and a lecture from the Customer Experience Manager about how I wasn’t compliant with “the Airbnb family”. Here’s more if you want pictures and details.

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