airbnb bad service Archives - Airbnb Hell https://www.airbnbhell.com/tag/airbnb-bad-service/ Uncensored Airbnb Stories from Hosts & Guests Mon, 17 Feb 2014 23:39:16 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://www.airbnbhell.com/wp-content/uploads/2015/06/Airbnb-Hell-Icon-200x200-150x150.jpg airbnb bad service Archives - Airbnb Hell https://www.airbnbhell.com/tag/airbnb-bad-service/ 32 32 Contacting Airbnb is a waste of time https://www.airbnbhell.com/contacting-airbnb-waste-time/ https://www.airbnbhell.com/contacting-airbnb-waste-time/#respond Mon, 17 Feb 2014 23:39:07 +0000 http://www.airbnbhell.com/?p=4804 Contacting Airbnb is a waste of time. I’ve tried to contact Airbnb a lot of times regarding some severe technical issues (I could not receive or send messages to my guests), but there was no way I could speak to the technical department or the managers to get this fixed quickly, all customer service could […]

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]]> Contacting Airbnb is a waste of time. I’ve tried to contact Airbnb a lot of times regarding some severe technical issues (I could not receive or send messages to my guests), but there was no way I could speak to the technical department or the managers to get this fixed quickly, all customer service could do was to “submit a ticket”. And obviously my tickets were ignored for weeks and months, because no matter how many times I tried to contact customer service telling them how urgent the situation was, they could not help, just submit another ticket.
So – the Airbnb customer service can not help you, only produce tickets. And if the people behind this wall called “customer service” decides to ignore these tickets, well, then you’re screwed. There is no way you’ll be able to speak with the people responsible for your problems.

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