Comments on: Stranded at Taipei Airbnb after no Contact https://www.airbnbhell.com/stranded-at-taipei-airbnb-after-no-contact/ Uncensored Airbnb Stories from Hosts & Guests Sat, 24 Aug 2019 16:34:30 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: Anne https://www.airbnbhell.com/stranded-at-taipei-airbnb-after-no-contact/comment-page-1/#comment-28985 Sat, 24 Aug 2019 16:34:30 +0000 https://www.airbnbhell.com/taipei-airbnb/#comment-28985 I hope you found a safe place to stay. I’m sure this was scary & frustrating.

Airbnb terms of service require notification when there is a problem. When you cancelled yourself, you removed Airbnb from the solution.

When you were unable to reach the host or the address wasn’t as given, was the time to contact Airbnb. They have customer service reps who are multilingual and have a translation service they can use.

If Airbnb had been unable to contact the host and/or verify the address of the rental, they could’ve cancelled the reservation and either given you a full refund (to help you pay for a hotel) or found you another place to stay.

Hindsight is 20/20, and we are trained early in life to try and resolve things ourselves and not ask for help. Airbnb bookings require early notification of problems so they can help. To receive a full refund, they need to do the cancellation.

]]> By: Anil kote https://www.airbnbhell.com/stranded-at-taipei-airbnb-after-no-contact/comment-page-1/#comment-28148 Fri, 26 Jul 2019 22:37:05 +0000 https://www.airbnbhell.com/taipei-airbnb/#comment-28148 I need a lawyer to sue air bnb for my multiple bookings I am residing in India any suggestions please

]]> By: Jessica https://www.airbnbhell.com/stranded-at-taipei-airbnb-after-no-contact/comment-page-1/#comment-28131 Fri, 26 Jul 2019 03:56:15 +0000 https://www.airbnbhell.com/taipei-airbnb/#comment-28131 Airbnb really does not seem to give a shit. But you have to be really messed up to let someone come all the way to your country knowing that you are scamming them and have no intention of giving them accommodation. Airbnb should be outraged at that.

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