I have neither been a guest, (nor would I be), I a host, but I had read a smack-in-the-face bad review about one offering, that was so suggestive of horrors that could not be printed, with the allegedly unhappy guest offering to send (anyone?) photographs to prove it – that I looked to see about contacting Airbnb about it. I mean, this was clearly punishment for some harm that had nothing to do with the visit, and it sounds like blackmail. “I’ll send photographs.” ? I mean, either post the blasted things or don’t. There is no way to do so, apparently, unless one joins. I’m not going to join.

What you describe, if you wanted to spend thousands of dollars to address in legal fees, was libelous by any standards. How devastating for you, and I understand. If you play by the rules and yet find yourself accused, where does that leave anyone.

I do believe that it comes down to utilizing all other methods, and avoidance of this company.