Comments on: Quick Cancellation, Dirty Room, but Good Customer Service

By: Rosa

Rosa — Tue, 18 Apr 2017 00:22:12 +0000

The place did not match the listing. This is a valid Guest Issue to get a full refund as stated in the Airbnb policy. But unfortunately because you stayed there one night, I’m not sure if that counts. Regardless, leave a bad review. It sounds like because it was last minute, the host was not ready. But he won’t say no. Living in such a bad area means he needs the money or he wouldn’t be posting on Airbnb.

By: Konnect Life

Konnect Life — Mon, 17 Apr 2017 05:39:46 +0000

I don’t play around. I make sure to get strictly what I’m looking for and always use the same method to make sure I do not fall into unnecessary situations. One thing I do is always CLEARLY STATE what I want / expect at the residence I’m booking in my message to the host (whether it be working stove, reliable hot water and electricity when visiting certain countries, a PERSONAL ROOM FOR MYSELF, good-RELIABLE internet.. etc.) and ask them to confirm that ALL these things are PRECISELY accurate and in existence. I do this regardless of whether or not it was already mentioned in the amenities. If the host replies and misses conformation on just ONE of the items, whether intentionally or unintentionally, CONVERSATION IS OVER AND I HAVE ALREADY MOVED ON TO NEXT PROPERTY SEARCH. I also examine pictures very carefully. If I don’t feel comfortable with the type of photos taken or with the amount of photos available, I’M DONE – MOVING ON TO NEXT.

That’s just a BRIEF SUMMARY of all the steps I take to make sure I am not dealing with any BS.

I also have another no credit card needed until I arrive reservation booked on BOOKING DOT COM that I will cancel or let become a “no show”/automatic cancellation once I arrive and see that my AirBNB reservation is solid.

I ONLY accept and search in PRIVATE HOMES – WHOLE HOUSE TO MYSELF and will still thoroughly examine, research, ask questions and investigate to make sure it is, indeed, an entire place to myself. I haven’t had any major bad experiences with AirBNB yet. I just know how people are, so I know better than to just trust and accept things and take risks. Sometimes, I even read other people’s situations and earn from other people’s mistakes. However, sometimes I also need to use my own judgement and make my own decisions based on my own discretion because sometimes comments can be worse than your personal experience will be – IF you take the necessary steps to avoid unnecessary problems. That was the case with Air France – A bunch of complaints on Air France page, yet overall, I have had good experiences with them, and all minor issues that did occur, I made sure to be proactive and take the necessary steps to fix them in a timely matter before they escalated out of control and became major inconveniences that affected me financially (which it surely could have if I didn’t pay attention to certain things and let things slide until the last minute).

By: Bob Brison

Bob Brison — Fri, 14 Apr 2017 22:48:18 +0000

And you are one of the lucky ones. The time will come for airbnb where either the host or the guest has an ulterior motive for entering your home and waiting for you to fall asleep. We dont pick up hitch-hiker any more… Why would we invite them to sleep in our homes? Where our children sleep. All it will take is one episode and airbnb will be history. Remember Charles Manson? It all happened one night in the suburbs.

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