Comments on: Be Prepared to Kiss your Damage Deposit Goodbye

By: Kelly

Kelly — Sat, 02 Dec 2017 03:17:50 +0000

So sorry that happened to you. I had a bad experience late November in Dallas, TX. Home exterior was atrocious. No one there, & when I called, host was so rude and angry. Additionally, 2 cats wandered up onto the porch, causing allergic problems. My outcome was different, though. Airbnb was really helpful and gave me a refund – even though I’d have still gone to a hotel without a refund. I thought Airbnb was incredibly helpful…….BUT I’ve been getting nasty texts in the middle of the night from host. Finally called Airbnb to learn how to block her.
Again, sorry that you’ve had this stress. I’ve concluded that a Hampton Inn is worth the few extra $ and always clean.

By: Mary

Mary — Wed, 29 Nov 2017 18:33:23 +0000

Why didn’t you dispute the charge with your credit card company?

By: Virginia

Virginia — Tue, 28 Nov 2017 18:52:55 +0000

In thinking about this, I realized the best strategy could have been to pay off the host and complain afterwards. Since the broken chair was worthless, she might have been happy with $20 or $50.