Comments on: Penalized for Cancellation due to COVID Exposure https://www.airbnbhell.com/penalized-for-cancellation-due-to-covid-exposure/ Uncensored Airbnb Stories from Hosts & Guests Fri, 17 Sep 2021 17:22:40 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: Steven Brown https://www.airbnbhell.com/penalized-for-cancellation-due-to-covid-exposure/comment-page-1/#comment-55247 Fri, 17 Sep 2021 17:22:40 +0000 https://www.airbnbhell.com/penalized-for-covid-exposure/#comment-55247 I am a host in New Orleans, and am very sympathetic to your plight in terms of being responsible to not be spreading the virus; your concern for the “national community” is certainly shared by my wife and I. However, one question about your post: what observations or evidence can you share that leads you to make the accusation of racism? Do you mean the AirBB company, or individual hosts? This also is of great concern to us, so if you could be clear, it would be appreciated. I really believe that those of us making renewed efforts to address systemic racism in the US refrain from simply throwing such accusations around loosely; I will go so far as to say such statements, without stating actual facts in support, take us backwards rather than forward, and give the other side ammo for their complaints against BLM, etc. Thank you

]]> By: Anne https://www.airbnbhell.com/penalized-for-cancellation-due-to-covid-exposure/comment-page-1/#comment-46667 Fri, 05 Mar 2021 00:36:34 +0000 https://www.airbnbhell.com/penalized-for-covid-exposure/#comment-46667 Airbnb states that reservations made after May 2020 are subject to the host’s published cancellation policy and the Airbnb Extenuating circumstances policy. After May 2020, we should all have been aware of the potential for shutdowns, cancellations & quarantines. The extenuating circumstances policy has specific items that are covered.

You must provide documentation of the reason for the cancellation and supporting documentation like a doctors statement.

Sounds like you got 1/2 back which is more than I would’ve expected. In general to refund a cancellation after the cancellation period, the host must agree to it. It was a gift. Sounds like under the policies you shouldn’t have been refunded.

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