Exactly! I’m dealing with the same problem now. (With someone whose native language is not English.) Airbnb has done this before. My listing was for $70 a night, For Christmas week the price was $100 p.n. For the month there is a 20% discount.
Even when I let go the Christmas premium and give the 20% discount that should come to $1,680.
They gave the guest a price of $1,095.
I also noted that I can no longer see the prices on my calendar.
This is not the first time this has happened.

Please leave the price for the host to quote how is this possible that this mistake occurs and all the potential booking are then cancelled by the guest who thought that they were getting a great bargain

We have a similar set up with 3 rooms and want groups to be able to book as well. So we have a total of 4 listings – one for each individual suite, and one that is for all 3. We use the “linked calendars” feature so that when 1 of the rooms is booked individually, it blocks those dates for the 3 suite listing (and vice versa). I also mention in the description that we have other suites available and can accommodate up to 8 guests total and tell them to check out our other listings. This works for us, hope it is of help to you.

Just take your listings from the site and find long-term tenants. You’ll be able to actually vet them and you’ll be helping people who need a home, not cheapo holiday makers.

Turn your cancellation policy to strict and ,indeed, remain straightforward with guest demands/expectations. Unfortunately, the number of cheapskates is on the rise:)

Nothing has changed except I activated Instant Book and also offered a discount proposed by AirBnB. Immediately with the except of three lovely guests, the caliber of the guests went down hill. They were demanding; they didn’t arrive until midnight well after check in cut-off; one wanted refunds because he couldn’t work the AirBnB online platform – and was furious when I didn’t give to him – because we lost income for the night he said he didn’t book (the calendar doesn’t lie); one was expecting an en suite bathroom (didn’t want to go into the hall way even though the bathroom was right next to their room) – he badly graded our listing accuracy because of lack of en suite bathroom. Full disclosure some of these complaints were the same person!

I have also had people cancel more the last couple of months when Instant Book was turned on. This at our busiest time of the year and who knows how many other bookings we may have missed! Personally, I think it is too easy for people to cancel. If we were in a big city I would want a much long cancellation period with a refund only if someone else books the space.

I now have Instant Book set for government ID and reviews requirement. And no discounts or Smart Pricing.

I now have to deal with another issue. Someone booked for five days next Monday and just canceled. I have a moderate cancellation requirement for a week, so according to those rules I still get 50% of the income. As this is our busiest time of the year, I am not going to give a full refund. I am waiting for this customer to make a complaint to AirBnB and ask for her full money back. I’ll have to go through the hassle of talking to five people in the Resolution Department!

I am also waiting for the other guest to complain that I won’t give him a refund for the day he says he didn’t book but the calendar says he did.

Is anyone else having these hassles? I think we may need to set up a union for AirBnB hosts!

RTJ

I live in the UK and run a B&B, which offers what it says, bed and breakfast. People contact a B&B and book the number of rooms they need for their party. In my case, one to four. I have a small B&B that sleeps a total of 6 or 7 (if I open out the trundle bed). The problem with Airbnb is that if I listed each room separately, I wouldn’t get any group bookings, which are my bread and butter. People don’t realise that four separate listings are in the same B&B. In fact, they don’t look at room listings. They want a B&B.
My city is a holiday and festival destination on the South Coast of England. We have a university and a major regional theatre, one of the top ten beaches in the UK, and the South Downs National Part. Groups of friends come together for sporting and cultural events all year long. They want to be in the same B&B, much as they would want to be in the same hotel. Airbnb now has a designation for B&Bs, which is an improvement, but there are still glitches.
For example, if I have even one booking on a particular day, I cannot then block that date against further bookings. Say, I have a party of five and don’t want more guests that night. Or I might have one room booked and want to reserve the rest of the house for visiting family. This should be an easy fix, right?
Yesterday, I encountered another, opposite problem. A couple booked for an international event on 6 April 2019. One room, two guests. My B&B has four rooms. Shortly thereafter, another party of three tried to book two rooms for 6 and 7 April 2019, and Airbnb says ‘not available’. However, I have four B&B rooms so I do have space available. Is this a recent change? What to do?

You lack basic maths skills: room price set at 1/2 price coz’ you put both rooms under ONE listing hahaha Thanks for the laugh. Btw I am CEO of Dimwit Inc, I’d hire you on the spot.