I have both hosted and been a guest, and as a host I would not put you through any of the things you had to go through. You have my sympathies. I hope Airbnb and review your case and ban Richard from hosting unless he can show guests basic common courtesy. Afterall, there is no lack of hosts in the Airbnb world.

I agree. So many guests forget they’re staying at someone’s HOME…..and there are more like that now than when AirBnB first started.

Risa may appear to look normal in the link below, so I excepted her booking.

Risa: https://www.airbnb.co.uk/users/show/105903752

David Aaron also rightly referred to Risa’s `bitter narrative` but there was no `clashed personalities` After Risa had booked, during our correspondence I acknowledged her Emotional Symptoms of Anger, rage and drama tendencies, which can be clearly seen within her verbiage review., she wanted to attack & attack for no good reason.

I therefore feared what she was going to be like, but hoped my extreme friendliness would settle her in for the 3 days booked, but my friendliness made no difference, it became drama after drama, nobody wants this in their home. Risa stormed around like a child stamping her feet, banging doors & shouting at me saying I belong in a mental hospital and ranted about things I could not interpret, due its demonic & bitter deliverance.

As for the shower drama, her bitter narrative admits she knew I was using the bath, she went to the gym & stormed back without having a shower (people normally shower at the gym) and demanded to use the shower in my bathroom immediately, I requested that she wait for 25 minutes, so I could transfer the washing from the bath into the washing machine, as I had to wait 25 minutes for the present washing cycle to finish. 15 minutes later Risa stormed out, slamming the front door, shouting shes not going to shower. Risa came back later in night & deliberately damaged my duvet, as she mentioned in her bitter narrative.

Risa had no personal hygiene in any event, which was another issue and Risa considers bullying people is how you get what you want, but she actually ends up getting less and then becomes more angry, hence writing her bitter narrative in the first place.

I had no alternative but to call Airbnb and asked them to find Risa alternative accommodation, I feared for my home. Risa then locked herself in the bedroom for 4 hours, turning it into the same smell as a sewer works.

Airbnb did not place Risa into another Airbnb, but into a hotel and sure I refunded Risa the money for the nights she was not going to stay, as arranged with Airbnb.

As David commented, it’s very clear that Risa requires to look into a mirror, to acknowledge her particular references she made throughout her bitter narrative, which I partly list below. The list clearly illustrates Risa’s Psychological projection, a theory in psychology in which humans defend themselves against their own unconscious impulses or qualities (both positive and negative) by denying their existence in themselves while attributing them to others.

Risa made the following remarks:

A mentally unstable Host
he must have gone off his meds,
obnoxious
obvious that he’s mentally unstable
bipolar and I got the unhinged version.
vortex of insanity
lack of empathy and calculation of a sociopath,
he’s unstable
obnoxious and crazy stranger
steer clear of this nutjob.

I think the above speaks for itself which David Aaron observed. To add to the positive projection reference Risa made of herself, there’s no such thing as a free bus ride on London Transport:

http://www.telegraph.co.uk/news/uknews/2540427/Criminal-record-for-not-paying-bus-fare.html

Airbnb hosts do very occasionally have to deal with very serious issues and should have support and understanding. I actually hope David Aaron’s & my comments help Risa and I wish her all the best in the New Year and future