Comments on: My Airbnb Refund is in the Clouds Somewhere https://www.airbnbhell.com/my-airbnb-refund-is-in-the-clouds-somewhere/ Uncensored Airbnb Stories from Hosts & Guests Tue, 03 Sep 2019 23:20:46 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: Brian https://www.airbnbhell.com/my-airbnb-refund-is-in-the-clouds-somewhere/comment-page-1/#comment-29263 Tue, 03 Sep 2019 23:20:46 +0000 https://www.airbnbhell.com/refund-in-the-cloud/#comment-29263 I smell fish. The host doesn’t even get your money until 24 hours after you check-in. Airbnb has your money until then. Why would they tell you to call your credit card company because the host didn’t respond, unless they were telling you to use your credit card’s travel insurance.

Citi has travel insurance on their cards, and you could get refunded through them just like you could get refunded through Airbnb if you provide proper documentation. If you don’t want to do that, then consider that the price of your friend’s privacy.

Basically, it looks like Airbnb and your credit card company thinks you’re lying about the reason for cancelling. I imagine after reading the inconsistencies in this story, most other people will, too. Hopefully the host re-booked all of the days of the reservation, but since the host doesn’t get any of your money from Airbnb until 24 hours after your scheduled check-in, don’t expect to get any refund from the host until then.

]]> By: hedgehog14 https://www.airbnbhell.com/my-airbnb-refund-is-in-the-clouds-somewhere/comment-page-1/#comment-28808 Mon, 19 Aug 2019 11:41:52 +0000 https://www.airbnbhell.com/refund-in-the-cloud/#comment-28808 Can you not make a claim with your travel insurance? that’s the exact kind of situation travel insurance is for when you have to cancel unexpectedly. Maybe the booking was non-refundable or a strict cancellation policy, even if the host wants to refund you. I’m sorry about your mom and the person who had an accident, but really this is what travel insurance is for

]]> By: Fidj Dud https://www.airbnbhell.com/my-airbnb-refund-is-in-the-clouds-somewhere/comment-page-1/#comment-28803 Mon, 19 Aug 2019 07:50:49 +0000 https://www.airbnbhell.com/refund-in-the-cloud/#comment-28803 How do you expect Airbnb to make a refund based on illness when you do not want to provide documentation of the illness? The company would not have any way to discriminate an invented illness from a real one.

]]> By: Imee Mcnerney https://www.airbnbhell.com/my-airbnb-refund-is-in-the-clouds-somewhere/comment-page-1/#comment-28800 Mon, 19 Aug 2019 02:11:07 +0000 https://www.airbnbhell.com/refund-in-the-cloud/#comment-28800 If you have not paid your credit card company, you put them on notice that you will NOT pay the charges. But if you have paid them and they are not helping you, and Airbnb is just giving you a run around, I suggest you call Federal Trade Comission and see if they can help you.

I have used Airbnb 2x only, the first one was okay, no problem but the second one was very disappointing.

Good luck!

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