Comments on: Lost £500, Host Went AWOL, Airbnb Won’t Help https://www.airbnbhell.com/lost-500-host-went-awol-on-me-cant-get-airbnb-to-help/ Uncensored Airbnb Stories from Hosts & Guests Fri, 02 Dec 2016 21:18:08 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: Jon https://www.airbnbhell.com/lost-500-host-went-awol-on-me-cant-get-airbnb-to-help/comment-page-1/#comment-13436 Fri, 02 Dec 2016 21:18:08 +0000 http://www.airbnbhell.com/lost-500-host-went-awol-on-me-cant-get-airbnb-to-help/#comment-13436 Thanks Xt.

I managed to get through to Airbnb the next day after I posted this. At first, they said they’d ring him themselves and if no reply in 24hrs, they’d cancel on my behalf. But I explained to them everything and ‘what’s the point of you doing that when I’ve tried that myself?’ and maybe I sounded very stressed – so they cancelled my reservation on the spot during the call! I got a 100% full refund a few days later, and the host’s profile is now being monitored by Airbnb.

I’m glad I was able to talk to Airbnb. I learned a huge lesson about booking hosts.

]]> By: Xt https://www.airbnbhell.com/lost-500-host-went-awol-on-me-cant-get-airbnb-to-help/comment-page-1/#comment-12864 Wed, 09 Nov 2016 14:45:33 +0000 http://www.airbnbhell.com/lost-500-host-went-awol-on-me-cant-get-airbnb-to-help/#comment-12864 Airbnb doesn’t pay the host until 24 hours into your stay, so keep after them, they still have your money and can refund you. Alternatively, go to Munich and if he is not there to welcome you, ring Airbnb emergency and hand the problem to them.

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