Carole is a troll who is a host for Airbnb while also working for them on the back end to negate consumer issues and place the blame back on the guest. She trolls all these articles along with “Mm” and a couple others. Carole, you’re clearly a dumb bitch who needs to go to hell. Bye Felicia

Airbnb allows hosts to cancel at any time and without giving a reason (while a guest needs to choose one from a given list. In my case, after 4 months my “reservation” got canceled with just weeks to go before my trip. Just received a matter of fact email from airbnb about having been refunded for the booking, under My Trips it just said “canceled” with no reason whatsoever.

Even more confusing, the bed was still available for that date and for the same price but then I saw it: The host had now added a cleaning fee of 24% of their base price and airbnb had used that occasion to up their fee by 50% as well, resulting in a 25% total price increase.

Imagine if airlines, hotels, rental car agencies start following this model and cancel your reservation booked months ago because they feel they left money on the table when you made your booking some weeks/months ago!

Note to “Carole”: I don’t know what your problem is (maybe you are one of these hosts described on this site) but you totally missed the point: Obviously, most airbnb users do NOT get the message that these “reservations” can’t really be relied upon (I realize that most hosts do not cancel like this) and nobody makes back up reservations just in case. Also, insulting someone for being on a limited income and using airbnb says everything about you and nothing about the rest of us.

Carole you are as someone else mentioned a gas lighter and I’ll add an Airbnb shill. Or their bottom of the barrel attorney with little to do.

Carole, it’s no secret that people opt for AirBNBs because they are significantly cheaper than hotels, so you are literally insulting yourself and everyone else who uses this website.
Secondly, I didn’t take this post as a complaint, but instead a warning to people who are new to the whole airbnb thing. Believe it or not, a good majority of people have no idea how airbnb works as they don’t clearly advertise themselves as a “middle-man” for short-term rental properties. In fact, I always thought it was like orbitz or priceline until I stumbled upon an AirBNB horror-stories subreddit.