I rent out a bedroom, and recently reached Superhost status, but the last two guests didn’t bother to stay, and left a negative review after briefly stopping by the house. One said the surrounding neighborhood made her feel uncomfortable. Granted, I unfortunately live next door to a condemned house; I can’t do anything about that (the owner lives currently in Guam), but otherwise I live in a quiet, diverse neighborhood.

The second guest claims she walked in, saw “stuff on the floor”, and that was an immediate no. My house stays clean, as my ratings show; the stuff she speaks of was a small UPS package. No junk, no clutter. Numerous guests have left high ratings for Cleanliness, and complimented the house for being sparkling clean, with the same “stuff” on the floor. She also walked in the bedroom and was unimpressed for some reason. She also compared my house to a Super 8 motel, and I’m guessing it’s because I didn’t provide everything you described.

I know it’s all in the eye of the beholder, but it bugs me that people expect the Four Seasons at such a convenient price. I work two jobs, and clean my home after every guest leaves. The fact that you expect me to pull out the stops for a price cheaper than even the sketchiest hotel is ridiculous. I’ll just get a roommate and save money on my mortgage that way.

Ive come to realize that because Luzern now has more hosts than when I started, Airbnb was so quick to disable my account. I worked hard and yes of course I enjoy meeting travelers and my reviews speak for itself. The point is that, you as a host become just a number. Airbnb couldnt keep up with the demands and they are a big giant now and they dont a f’ if you made them money, business goes on as usual. I can assure that if Luzern didnt have as much hosts, Airbnb would have been more understanding of my issues – they claim to be a “community” but in the end, they are no more than a money making machine. Yeap, business as usual. Quite frankly, I love people and enjoying learning and hearing travelers stories and it is why I hosted this long and this much, but I can say that hosting is not easy – hard earned money in expensive Switzerland at my dialy rate of only 85 max – imagine how hard I worked with over 300 bookings. And I get the fuck off from Airbnb. Airbnb, how much do you think I earned with over 300 bookings in expensive Switzerland after I pay my Nebenkosten from guests – water, electric, gas , garbage and taxes . I can meet travelers and hear their wonderful stories elsewhere, other ways.