Comments on: Incompetent Search Engine for Five Guests https://www.airbnbhell.com/incompetent-search-engine-for-five-guests/ Uncensored Airbnb Stories from Hosts & Guests Thu, 30 Jan 2020 07:01:37 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: Maryam https://www.airbnbhell.com/incompetent-search-engine-for-five-guests/comment-page-1/#comment-33573 Thu, 30 Jan 2020 07:01:37 +0000 https://www.airbnbhell.com/incompetent-search-engine/#comment-33573 My guess: you didn’t put the number of guests in your booking and basically booked (and paid) for one or two. Your mistake. No refund.

]]> By: J https://www.airbnbhell.com/incompetent-search-engine-for-five-guests/comment-page-1/#comment-33566 Thu, 30 Jan 2020 01:02:46 +0000 https://www.airbnbhell.com/incompetent-search-engine/#comment-33566 I’m sorry to hear this happened to you. My guess is that the fact you didn’t use the room isn’t good enough reason Airbnb refunds you the money. You have to prove to Airbnb that the listing wasn’t as described and you need all the evidence (i.e. screenshots of the listing at the time of booking that it
accommodates 5 people). It’s a hassle. I have been through this a lot. That’s why now i think Airbnb is a shady business. It’s just not worth it. It lures guests and hosts with too good to be true marketing (i should have known better) then in reaity Airbnb doesn’t and can’t deliver what they promised in their marketing. It only takes money in between and getting bigger and richer. I think this is wrong. Airbnb doesn’t have set in stone kind of procedures and policies because it itself makes money by using the system illegally. I hope people will become more aware of this situation and protect themselves. Airbnb should take their responsibility more seriously or just stop running the business and perish from the earth.

I hope you can get your money back because certainly either Airbnb or host lied to you. Hosts can lie but Airbnb lies a lot. Even the case managers. Good luck

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