Comments on: Host Tries to Change Rates After Confirmation

By: LP Stock

LP Stock — Sun, 01 Apr 2018 00:57:07 +0000

Exact same thing happened to us. Host accepted request and deposit then asked to more than double confirmed rate. A clear violation of Airbnb terms of service (7.1.2) I declined. My reservation was cancelled with no penalty leveled on host by Airbnb. The unit is still listed for the dates I was confirmed for.
Avoid Top of Village Condos, Snowmass. CO. On site manager Marie Kastner.
Bait and Switch.

By: Charlie

Charlie — Sun, 25 Mar 2018 17:14:52 +0000

In reply to Suzanne. The poster is right and you are completely wrong Suzanne. The same thing happened to me in San Diego. After the House was confirmed the owner asked for an extra $100 per night. We contacted Airbnb and they said not to pay it and if the owner cancelled the reservation they would be unable to rebook the dates and would lose their “superhost” status. I just checked their site and the home is available for the exact same dates that we were cancelled and, guess whaT, they still have their “superhost” status. Airbnb should be Err-on the side of the owner. I will never use them again.

By: Prune

Prune — Sun, 25 Mar 2018 07:52:55 +0000

Suzanne, paid by airbnb to trash anyone complaining. That says ut all about this company.

By: Suzanne

Suzanne — Sat, 24 Mar 2018 18:49:15 +0000

Something’s not right here: when a host cancels, dates are automatically blocked for further bookings and a cancellation message pops up in the review section. Your version ain’t holding here……