https://www.airbnbhell.com/host-guest-come-agreement-customer-service-disagrees/ Uncensored Airbnb Stories from Hosts & Guests Wed, 10 May 2017 10:50:03 +0000 hourly 1 https://wordpress.org/?v=6.8.3 https://www.airbnbhell.com/host-guest-come-agreement-customer-service-disagrees/comment-page-1/#comment-17070 Wed, 10 May 2017 10:50:03 +0000 http://www.airbnbhell.com/worst-customer-service-ever/#comment-17070 My reaction is simple. Who would have been responsible if the unit was unoccupied for a month? It wasn’t the responsibility of the guest to inform you that you had a problem.

]]> https://www.airbnbhell.com/host-guest-come-agreement-customer-service-disagrees/comment-page-1/#comment-16807 Fri, 21 Apr 2017 21:08:25 +0000 http://www.airbnbhell.com/worst-customer-service-ever/#comment-16807 I hate ainbnb but agree w them on this one. you can’t expect anyone to know anything technical about your house. Assume any renter is some grown up child celeb whos only lived in two homes their entire life and been too busy to know how radiators work. It was your crappy radiator, not theirs, and your lucky their belongings didnt get ruined. There is also probably some legal reason behind the company’s actions.

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