Comments on: Host and Guest Agree, Still Shorted on Refund

By: simon craigie

simon craigie — Thu, 08 Dec 2016 20:19:49 +0000

I agree – I would be wary of Air BnB and think it would be better to stay in a traditional BNB

I like the idea to contact the credit card company to get a charge back – Air BNB hosts are ripping off guests, when curtains falling down, and loo seat falling off, strange locations, strange situations – yet they think it’s ok to charge full price plus extra for two nights.
it starts out at 32 Euros per night and for 5 nights – yet I cancel because of a dispute, being told I would not be getting any refund, on the 3 morning, after 2 nights stay, I tell them I want to leave and find another accommodation more safe. I ended up getting charged over €51 per night. for two nights – €102 Euros –
Is this good value, when I couldn’t sleep because of the noise from the M50 Motorway at Parkwest, Co. Dublin, Ireland

By: Dan

Dan — Tue, 06 Dec 2016 03:07:16 +0000

Airbnb will not respond to your e-mails and even if you call them they will promise to forward the request to their billing department and you will never hear again from them.
Dispute the charges with you credit card company and pray that your stay in Greece will be as promised.
I went through similar thing with them and will never use them again. They are either going bankrupt or just do not care at all about their customers

By: Patrick

Patrick — Sat, 03 Dec 2016 09:27:51 +0000

Stop using Airbnb.