Comments on: Host didn’t answer the door when I arrived at midnight

By: Robin Shannon

Robin Shannon — Sat, 06 Oct 2018 12:52:40 +0000

You don’t consider you are responsible for this outcome?? What the hell is the host to do? You said you hadn’t realised your initial message did NOT go through….messages always go through or, you get a message that says ‘could not send’….so don’t try that one on! And you expect the host to be a mind-reader and hang around on a twenty four hour basis at the front door on the odd chance you may actually show up.
Jeezus guests like you give me the shits, you are what makes hosting just not worth while. We try our guts out to give a nice experience, and entitled pricks like you think that it is all about you and you can stuff a host around and then turn around and not only blame the host but expect a refund.
By God, I hope you never see my site! If I was that host I would flag you and get you removed from the platform. We genuinely want to provide nice experiences! Out of 190 stays I have 167 5 star reviews and 11 4 star reviews, I am proud out what I do, and I can’t tell you how much effort I put into hosting! But you mate, you had better make yourself scarce around thanksgiving…..you are a prime turkey!

By: advice

advice — Fri, 05 Oct 2018 18:30:36 +0000

Try to get some refund, it’s the only way. Usually they don’t refund money but perhaps code. Often they think all is guests fault, depends who is your customer service worker at the time.

By: vic n

vic n — Sat, 29 Sep 2018 16:59:09 +0000

communication is the worst why would the host need to pay for your mistake? Guests need to share when they arrive eg flight # Ferry time so we can figure out your arrival. This is not a 24 hour hotel its somebody’s home.

By: Pete

Pete — Fri, 28 Sep 2018 07:17:48 +0000

Why didn’t you notify Airbnb within 24 hours that accommodation was not available and included a copy of your hostel invoice? Indeed, now you’re simply regarded as a now-show and not entitled to anything…..