Comments on: Host charged me for a service I did not accept

By: Daniel

Daniel — Thu, 20 Nov 2014 11:24:31 +0000

Yes you’re being beyond unreasonable. Good work to the host for accommodating you at such short notice!

Airbnb is house sharing. It’s not a 5 star hotel and you certainly benefit with how cheap it can be. People’s homes don’t have 24 hour reception services! The fact that you put through a booking and the host was able to get you in the door in less than 6 hours is a real feat on their part.

In my experience, people are beginning to develop unrealistic expectations as to what hosts can and can’t achieve. You’re sharing someones home here. If you want the convieniences of a hotel, pay the extra for it.

By: Scott

Scott — Mon, 22 Sep 2014 14:47:25 +0000

I second Ken’s motion! Also, the host would not have been able to accept your reservation for $401 unless you had first agreed to paid the $401. When have you ever given your credit card information and not expected to be charged unless it explicitly says otherwise. Common sense would be helpful.

By: ken oath

ken oath — Sat, 16 Aug 2014 15:08:36 +0000

You don’t say if you stayed there or not. The story is not very clear.

It is also a bit much to expect to stay somewhere on the very day, and be there less than 3 hours after you send a request, without having to lower your expectations a bit.

You are talking about people with jobs and lives. Hosts have lives you know. Lives that don’t revolve about checking for airbnb requests. If you want to treat a person like hotel, then by all means, GO to a hotel!